PositiveWeb

Automatic "Out of office" messages are a great way of letting your clients know that their email has reached you but there will a delay in your response as you are out of the office. They take just a few minutes to set up and can be a simple "I'm out of the office until X date" or they can have more information and give the contact details of someone else in your business who may be able help them in your absence.

Setting up your “Out of Office” Message

1. Go to www.YOURDOMAIN.co.uk/webmail
2. Login using your email address and password.
3. At the bottom there are six options - you need to select Autoresponder
4. In the Autoresponder screen, click on ADD
5. Follow the instructions
6. For the Character Set, choose UTF-8
7. Don't to forget to logout.

Removing your “Out of Office” Message

1. Login as before and follow the above instructions to step 3.
2. You will see your auto responder listed - select delete.
3. Don't forget to log out.

NB if you are the admin account holder then it's a tiny bit different. But not much

1. You can either log straight into the website control panel by going to www.YOURDOMAIN.co.uk/cpanel or by  logging into webmail using your user name (this is probably the bit of your email address before the  @ but check with me if this isn't working) and password and then clicking on the cpanel link at the bottom.
2. In the mail section in cpanel you will see the autoresponder link. From here you can set up an autoresponder for yourself and for all the other accounts in your domain.